Customer Portal

About Us

Reliability & Security

Always available, always professional. HIPAA compliant and privacy focused.

Innovation & Compassion

Evolving with modern technology.Treating every caller with respect and care.

  • About

Our National Answering Services

Quality Telephone Messaging Service by AAA Communications is a nationally recognized, award winning answering service with offices in Florida and Tennessee. For more than three decades, we’ve specialized in live, after hours, emergency, and virtual receptionist services—helping organizations stay connected around the clock.

Our Mission & Core Values

Our mission is to deliver exceptional tele messaging services that adapt to the needs of every client. We focus on building trust, protecting privacy, and preparing for the future.
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  • Our Story

Growth & Innovation

Founded in 1986 by Dr. Nathan Vaccaro Sr., AAA Communications started with handwritten call messages and cord board switchboards. Today, we operate on advanced secure messaging platforms serving clients across the U.S.
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1986

Founded in Florida, using cord board switchboards.

1997

Expanded into multi office answering solutions.

2011

Introduced secure HIPAA compliant messaging.

Today

Nationally trusted leader in 24/7 answering services.
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Our Leadership

Behind AAA Communications is a team dedicated to communication excellence.

Leadership Team

Experienced managers and specialists ensuring 24/7 reliability.
  • Future Vision / Innovation

Looking Ahead

At AAA Communications, we’re building the future of communication—investing in AI driven call routing, advanced secure messaging, and multi channel solutions to help clients stay connected in a changing world.
  • Why

Choose Us

We understand that every business is unique. That’s why we design solutions for professionals, hospitals, and organizations of every size:

Small Business & Professionals

Personalized services that fit your industry and schedule.
Professionals
Small business

Medium to Large Businesses

Scalable solutions built for growth and efficiency.
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Hospitals & Medical Centers

HIPAA-compliant support, ensuring patients and staff are always connected.
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  • Reviews

What Our Clients Say

Trusted by professionals across industries, our clients share how AAA Communications has transformed the way they stay connected.
  • Verified

Reliable Around the Clock

Our calls are always answered promptly and with care, no matter the time of day. AAA Communications has given us complete confidence that our patients and clients are never left waiting.

Dr. Emily Carter
2 hours ago
  • Verified

Professional and Courteous

The team consistently handles every call with professionalism and kindness. Their operators feel like an extension of our office, always representing our brand with excellence.
James Thornton
2 hours ago
  • Verified

Secure and HIPAA Compliant

We trust AAA Communications with sensitive information because their HIPAA compliant service ensures privacy. Every message is delivered securely, giving us peace of mind with every call.

Sarah Martinez
2 hours ago
  • Verified

Flexible and Easy to Work

AAA Communications customized their services perfectly to fit our needs. Setup was simple, and their flexibility allows our business to stay connected seamlessly as we continue to grow.

Michael Reynolds
2 hours ago
Rated 4.8 / 5 based on 5,518 reviews .
  • Trustpilot
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