Answering Services

Answering Services

Ask yourself: “What value do I place in one customer’s call to my company?” “What if my company could handle thousands of calls and do it more professionally than my primary competitors?” Wise business owners understand the importance of every single call in addition to the value of being able to handle even more calls. With expert answering and tele-messaging services, we make this all possible and will treat your customers just like they are our own.

Here at AAA Communications, we have been ‘the answer to a busy world’ for countless businesses in the medical and non-medical industries both large and small for more than 30 years. We are a convenient solution for busy organizations that simply don’t have 24 hours per day, seven days a week to navigate calls and messages that can directly impact your bottom line in addition to your image and reputation.

Why Choose AAA as Your Answering Service?

When you choose QTMS by AAA Communications for your medical or non-medical answering service needs, you are given access to a local number, toll free number or both according to your needs. You can even bring your existing number to our service, and we also offer multiple extensions to help keep your calls and messages organized by department and urgency levels. Rest assured that we live up to the AAA Communications promise and guarantee that each and every call will be answered by a live representative using your company name and personalized message.

There are never any ’missed calls,’ because our experienced professionals are on duty 24 hours, seven days a week—even on holidays at no additional charge. Our state-of-the-art exclusive messaging system ensures that your messages are promptly forwarded with real-time detailed records that are available in an easy to read format with the touch of a button anywhere you are.

We are the perfect companion for today’s mobile work place and you can set up your system any way you want with customized options for quick reports and group tasks for easy management when you’re on the go. We offer full support 24/7, so on the rare occasion that you might experience issues or need guidance, we are at your service.

About Our Tele-Messaging and Answering Services for Businesses

Whether you run a medical oriented facility or other type of business, there comes a time when your growing enterprise could use a solid communications backbone. That’s where our experienced team comes into play to take the game to the next level. Our inexpensive tele-messaging and answering services can be the voice of your company and provide your brand with a greater image of professionalism and success when potential or current clients try to reach out to you.

QTMS by AAA Communications gives your organization presence management with one central number that strengthens and simplifies your brand. With our live and automated attendants, we can handle multiple concurrent calls so each one is answered right away and there are no more busy signals for callers. We can take and relay messages according to your specifications, transfer calls and give customers pertinent information that you provide us with. Our experienced answering service agents can also help with lead generation and updating your schedules and customer information in real time on our powerful platform.

We provide 24/7 coverage and there are no long-term contracts here at AAA, as we provide month-to-month coverage packages to suit your specific business needs. We round in six-second intervals to ensure that you get the most out of every minute of your tele-messaging services and answering services for your medical or non-medical enterprise.

Professional Medical Answering Services

Due to the immediate urgency often involved in medical care, it’s essential to have each and every patient’s call addressed immediately. Our HIPPA-compliant messaging and answering services can handle even the most complex tasks for you any time of the day or night. From emergency after hours calls for hospitals and clinics to answering the phone for single practitioners when you’re in with a client, QTMS offers solutions geared specifically for your needs.

Our live customer support agents can interact with your patients with a customized script-prompted system that can be a simple or as complex as you need. We can establish branching off points for conversations depending on each patient’s needs and inquiries with decision-point designed scripts. We service an array of medical based industries with our answering and tele-messaging services including:

Single and Multi-Doctor Medical Practices—Whether you’re a single practitioner or have multiple doctors and require separate extensions, our answering and messaging services can prove invaluable. We can monitor and prioritize patients calls, help you with appointment setting and even send messages to update your clients concerning the status of lab results and remind them of upcoming appointments.

Single and Multi-Hospital Facilities—A busy hospital environment needs multiple customer service representatives, separate extensions and a reliable messaging system. With our Assured Messaging and professionally trained staff, we can handle the needs of even multiple hospital facilities seamlessly.

Home Medical Equipment Providers—When people are need of medical equipment or have issues with those that have been provided to them, there’s often no time to waste. Our medical tele-messaging and answering services will help your company meet the needs of your most urgent patients with our automated urgency level messaging services.

Senior Living Facilities—Whether your caller is looking for a caring place to call home for themselves or a loved one or is a current resident, having a reliable answering service is the key to maintaining a solid reputation for exceptional senior care.

Dental & Eye Doctor Offices—From appointment setting, sending messages concerning the status of services and reminding patients of upcoming visits, our team will keep you posted and your patients informed at all times—even when you’re not available.

Veterinarian Practices—When pet owners need assistance for a pet in critical condition or want to make an appointment even after hours, our service allows them to conveniently do so with ease.

Non-Medical Business Answering Services and Tele-Messaging

Our more than 33 years of experience as a nationwide data center makes us a premier choice for all of your business’ tele-messaging and call answering service needs. Whether you want us to be on duty 24/7 for emergency dispatch services or simply want us to handle call overflow, AAA Communications will be your on-call solution. With a secure system that keeps you and your client’s information and messages safely stored on file with a redundancy system, we are far more reliable than our competitors. Our live agents can read from your customized script prompts and even script-branching so that we can engage and interact with your customers as representatives of your company. We service a variety of non-medical industries including:

Real Estate Companies—One missed call can cost you a pretty penny in commission, as most eager buyers and sellers don’t want to wait long to hear back from you. We’ll answer just like we are your company’s agents and keep your customers engaged.

Property Management Companies & Apartment Complexes—Whether someone is looking for a new home or if a current resident has an emergency situation in their unit, they want to hear a live voice on the other end of the line.

Law Offices—When your clients have a legal issue, waiting is often not on the agenda. Using customized script prompts, we can help guide your customers to the individuals they need to speak to and elevate the status of urgent messages for emergency cases.

Professional Contractors —Electricians, plumbers, HVAC technicians and other professional and general contractor companies rely on a loyal customer base. QTMS can improve your image by making every caller feel like a top priority, and we’ll prioritize your messages as you instruct us to.

Computer Software Developers, E-Commerce Providers & IT Companies—Technology is one of the most rapidly changing industries in the world. So essentially, just one miss construed message or missed call can mean the difference between taking your company to the next level or missing out on a big opportunity.

Education Services—From helping potential and current students and teachers get the information they need to transferring calls between departments and prioritizing your messages accordingly, our team at QTMS by AAA Communications is an all-in-one solution for educational services.

Contact QTMS by AAA Communications Today

Are you looking for a dynamic and effective way to boost your professional reputation, keep your clients happy and ease the workload on your office staff? Do you want to ensure that you get every message that your clients leave after they’ve had a positive engagement with our customer service team that’s representing your company? Look no further than QTMS by AAA Communications for all of your tele-messaging and company answering solutions. Contact us online or reach out to us by calling today at 855-985-2255 to learn more about our extensive services designed to elevate your business to the next level without straining your existing staff.

Ask yourself: “What value do I place in one customer’s call to my company?” “What if my company could handle thousands of calls and do it more professionally than my primary competitors?” Wise business owners understand the importance of every single call in addition to the value of being able to handle even more calls. With expert answering and tele-messaging services, we make this all possible and will treat your customers just like they are our own.

Here at QTMS by AAA Communications, we have been ‘the answer to a busy world’ for countless businesses in the medical and non-medical industries both large and small for more than 30 years. We are a convenient solution for busy organizations that simply don’t have 24 hours per day, seven days a week to navigate calls and messages that can directly impact your bottom line in addition to your image and reputation.

About Our Tele-Messaging and Answering Services for Businesses

Whether you run a medical oriented facility or other type of business, there comes a time when your growing enterprise could use a solid communications backbone. That’s where our experienced team comes into play to take the game to the next level. Our inexpensive tele-messaging and answering services can be the voice of your company and provide your brand with a greater image of professionalism and success when potential or current clients try to reach out to you.

AAA Communications strive to give your organization presence management with one central number that strengthens and simplifies your brand. With our live and automated attendants, we can handle multiple concurrent calls so each one is answered right away and there are no more busy signals for callers. We can take and relay messages according to your specifications, transfer calls and give customers pertinent information that you provide us with. Our experienced answering service agents can also help with lead generation and updating your schedules and customer information in real time on our powerful platform.

We provide 24/7 coverage and there are no long-term contracts with us, as we provide month-to-month coverage packages to suit your specific business needs. We round in six-second intervals to ensure that you get the most out of every minute of your tele-messaging services and answering services for your medical or non-medical enterprise.

Professional Medical Answering Services

Due to the immediate urgency often involved in medical care, it’s essential to have each and every patient’s call addressed immediately. Our HIPPA-compliant messaging and answering services can handle even the most complex tasks for you any time of the day or night. From emergency after hours calls for hospitals and clinics to answering the phone for single practitioners when you’re in with a client, QTMS offers solutions geared specifically for your needs.

Our live customer support agents can interact with your patients with a customized script-prompted system that can be a simple or as complex as you need. We can establish branching off points for conversations depending on each patient’s needs and inquiries with decision-point designed scripts. We service an array of medical based industries with our answering and tele-messaging services including:

Single and Multi-Doctor Medical Practices—Whether you’re a single practitioner or have multiple doctors and require separate extensions, our answering and messaging services can prove invaluable. We can monitor and prioritize patients calls, help you with appointment setting and even send messages to update your clients concerning the status of lab results and remind them of upcoming appointments.

Single and Multi-Hospital Facilities—A busy hospital environment needs multiple customer service representatives, separate extensions and a reliable messaging system. With our Assured Messaging and professionally trained staff, we can handle the needs of even multiple hospital facilities seamlessly.

Home Medical Equipment Providers—When people are need of medical equipment or have issues with those that have been provided to them, there’s often no time to waste. Our medical tele-messaging and answering services will help your company meet the needs of your most urgent patients with our automated urgency level messaging services.

Senior Living Facilities—Whether your caller is looking for a caring place to call home for themselves or a loved one or is a current resident, having a reliable answering service is the key to maintaining a solid reputation for exceptional senior care.

Dental & Eye Doctor Offices—From appointment setting, sending messages concerning the status of services and reminding patients of upcoming visits, our team will keep you posted and your patients informed at all times—even when you’re not available.

Veterinarian Practices—When pet owners need assistance for a pet in critical condition or want to make an appointment even after hours, our service allows them to conveniently do so with ease.

Non-Medical Business Answering Services and Tele-Messaging

Our more than 33 years of experience as a nationwide data center makes us a premier choice for all of your business’ tele-messaging and call answering service needs. Whether you want us to be on duty 24/7 for emergency dispatch services or simply want us to handle call overflow, AAA Communications will be your on-call solution. With a secure system that keeps you and your client’s information and messages safely stored on file with a redundancy system, we are far more reliable than our competitors. Our live agents can read from your customized script prompts and even script-branching so that we can engage and interact with your customers as representatives of your company. We service a variety of non-medical industries including:

Real Estate Companies—One missed call can cost you a pretty penny in commission, as most eager buyers and sellers don’t want to wait long to hear back from you. We’ll answer just like we are your company’s agents and keep your customers engaged.

Property Management Companies & Apartment Complexes—Whether someone is looking for a new home or if a current resident has an emergency situation in their unit, they want to hear a live voice on the other end of the line.

Law Offices—When your clients have a legal issue, waiting is often not on the agenda. Using customized script prompts, we can help guide your customers to the individuals they need to speak to and elevate the status of urgent messages for emergency cases.

Professional Contractors —Electricians, plumbers, HVAC technicians and other professional and general contractor companies rely on a loyal customer base. QTMS can improve your image by making every caller feel like a top priority, and we’ll prioritize your messages as you instruct us to.

Computer Software Developers, E-Commerce Providers & IT Companies—Technology is one of the most rapidly changing industries in the world. So essentially, just one miss construed message or missed call can mean the difference between taking your company to the next level or missing out on a big opportunity.

Education Services—From helping potential and current students and teachers get the information they need to transferring calls between departments and prioritizing your messages accordingly, our team at QTMS by AAA Communications is an all-in-one solution for educational services.

Contact QTMS by AAA Communications Today

Are you looking for a dynamic and effective way to boost your professional reputation, keep your clients happy and ease the workload on your office staff? Do you want to ensure that you get every message that your clients leave after they’ve had a positive engagement with our customer service team that’s representing your company? Look no further than QTMS by AAA Communications for all of your tele-messaging and company answering solutions. Contact us online or reach out to us by calling today at 855-985-2255 to learn more about our extensive services designed to elevate your business to the next level without straining your existing staff.

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Follow our social media accounts for company news, industry tips and advice, inspirational business quotes weekly and much more. "It is our goal at AAA Communications Inc to utilize everything within our powerful platform to provide excellent tele-messaging services. We strive to be flexible to our customers' needs and anticipate the future of the industry," said Nathan Vaccaro Jr. "We want to remain your answer to a busy world."